FAQ

1. What is your return policy?

We accept hassle-free returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition as received. Please check our [Refund Policy] for full details.

2. How long does shipping take?

Our orders are processed within 1–3 business days. Delivery times vary by country:

United Kingdom & Europe: 5–10 business days

United States & Canada: 7–12 business days

Australia & New Zealand: 8–14 business days

3. Can I track my order?

Yes! Once your order has been shipped, you will receive a confirmation email with a tracking number and link to follow your package in real time.

4. What if I receive a damaged or incorrect item?

We sincerely apologize if this happens. Please contact us within 48 hours of delivery with your order number and photos of the product, and we will arrange a replacement or refund.

5. What payment methods do you accept?

We accept major credit/debit cards (Visa, MasterCard, Amex), PayPal, and other secure payment methods available at checkout.

6. Can I modify or cancel my order after placing it?

If your order has not yet been shipped, we may be able to modify or cancel it. Please contact our support team as soon as possible.

7. Do you ship internationally?

Yes! SweetDwell proudly ships worldwide. Shipping costs and delivery times are calculated at checkout based on your location.

8. How can I contact you?

You can reach us through our [Contact Page], via email at sweetdwellstore@gmail.com
, or WhatsApp at +1 (XXX) XXX-XXXX.

Frequently Asked Questions (FAQ)